Patient Handbook [
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To You, Our Guest
About Our Organization
- Our History
- Your Hospital
About Your Accommodations
- Room Assignment
- Calling Your Nurse
- Television, DVD, Radio,
Patient Education Channel
- Accommodations For Family
- Telephones
- Assistive Devices
- Mail
- Flowers and Newspapers
For Your Safety and Security
- Medications
- Valuables
- Lost and Found
- Hand Sanitizer
- Smoking
- Fire Drills
- Oxygen
- Electrical Appliances
- Cellular Phones
Patient and Family Services
- Interpreter Service
- Pastoral Care
- Discharge Planning/Social Services
- Lounges and Meditation Room
- Library
- Gift Shop
- E-Cards
- Food and Nutrition Services
- Visiting Hours
Patient's Rights and Responsibilities
Patient Concerns
- Grievance Procedure
- Ethics Committee
- Social Services
- Patient Satisfaction
Advance Directives
Discharge From the Hospital
- Courtesy Discharge
Hospital Bills and Insurance
- If You Have Health Insurance
- If You Are a Member of an HMO
or PPO
- If You Are Covered By Medicare
- If You Are Covered By Medicaid
- If You Have No Insurance
- Your Hospital Bill
Beaver Dam Community Hospital Services
"On behalf of the hospital employees, medical staff, and the Board of Directors,
we extend to you a personal welcome and would like to thank you for choosing Beaver Dam Community Hospital for your current medical needs. It is our primary goal to provide you with quality care and make your hospital stay as pleasant as possible.
This booklet will familiarize you with hospital policies and services, and will answer the questions you may have during your hospital stay. If you have questions that are not addressed in the booklet, please do not hesitate to request assistance from hospital employees.
We join you and your family in the hope that your stay will be comfortable, and that you will soon be restored to full health."
Now that you are a guest at Beaver Dam Community Hospital, you may have questions about your stay. This handbook was prepared to answer those questions and help you become better acquainted with our hospital and its services. If you have other questions, please feel free to ask any member of the hospital staff.
When it’s important to you, it’s important to us.